Contact information

Lonamo is an online store operated from the United States. If you need to reach a real person about an order, a return, or anything on this site, here is how.

Trading name

Lonamo (lonamo.com)

Registered address

3020 Butternut Ln
Palm Beach Gardens, FL 33410
United States

This is our business address. It is not a returns address — please request a return first and we will send you the correct address with your return instructions.

Email

contact@lonamo.com

This is the fastest way to reach us. We answer every email within 24 business hours (Monday to Friday, Eastern Time, excluding public holidays).

Phone

+1 213 785 4941
Monday to Friday, 9am–5pm Eastern Time. If we cannot pick up, email is faster and always reaches us.

Contact form

You can also write to us through our Contact page.

What to include

To help us answer you on the first reply, please include your order number and, if your question is about a damaged or incorrect item, a photograph.

Order tracking

To check where your parcel is, use your tracking number on our Track your order page.

Related policies

 

Refund policy · Shipping policy · Terms of service · Privacy policy